Setup & Support
Need help? Email help@alexkitcoff.com with your iPhone model, iOS version, Tally version and what happened. A record backup is not required to ask for help.
Choose what you count
On first launch, choose Device folds or Something else. Change this later in Data & settings → Tracking. Switching keeps your records. If you stop tracking folds, turn off the fold automations in Shortcuts as well.
Set up tracking
Folds and time on iPhone Duo
- Install both shortcuts: Record Open and Record Close. Check the name on each iCloud preview before adding it.
- In Shortcuts, enable Device opened → Record Open and Device closed → Record Close. Enable both automations and choose Run Immediately where offered. Installing the shortcuts alone does not turn on tracking.
- Close and reopen your iPhone Duo. Check All records for both state changes. Open starts open time without adding a fold. Close adds one fold and starts closed time. Turn off older fold automations; don’t also run Increase Count for the same closure.
While you use Tally on supported iPhone Duo hardware/software, the app checks observed changes from every screen. If the matching action has not arrived after two seconds, a setup warning helps you check the automation. Late delivery can clear it. The check itself adds no records and is not a background hinge recorder.
Anything else
- In Shortcuts, create a shortcut, search for Tally and add Increase Count. Name and save it.
- Run it to add one, or attach it to an automation trigger available on your device, such as connecting a charger. Enable it and choose Run Immediately where offered.
- Check the count, All records and the last-received time in Tally. Test runs create real entries.
Adjust a count
Increase adds one. Decrease subtracts one from today, stopping at zero. Edit sets today’s count and also adjusts the lifetime total. Corrections appear as signed manual entries, preserving existing fold timing. Rename the counter in Data & settings → Counter name. Individual history entries can be deleted with confirmation.
If recording is missing or doubled
Check the matching trigger, Tally action, permissions and Run Immediately setting in Shortcuts. Both fold automations are required: a missed Open can stop a later Close from counting. Repeated equal states add no duplicate fold, but running Increase Count as well as Record Close can add an extra count.
Tally cannot inspect whether an automation is enabled, identify a manually run action as an automatic trigger, or reconstruct omitted events. Time uses when actions execute; missed, delayed or reordered delivery can affect totals. Foreground warnings indicate a possible delivery/setup issue, not proof that the automation is disabled.
After a restart
After restarting your iPhone Duo, unlock it once. Tracking may take time to resume or need a manual shortcut run.
If tracking stays paused, open Shortcuts and run Record Open while your iPhone Duo is open, or Record Close while it is closed. Then check a normal open/close cycle in Tally. Automatic recovery is not guaranteed; missing activity cannot be reconstructed.
Time totals
After a detected restart, the first received state establishes a new interval without adding a fold. Known intervals stay intact; uncertain time around shutdown stays untracked. The app does not guess what happened while the device was off.
Today shows the current local calendar day. All time appears when saved history extends before today. Earlier time before the first recorded state is unknown.
Back up, restore or start fresh
Export a JSON backup in Data & settings before deleting Tally or moving devices. Restore merges entries and skips duplicate record IDs. Counter names and tracking choices are local settings, so set those separately after restoring. CSV is for spreadsheets; use JSON to restore.
Reset Data offers a backup, requires typing RESET and asks for final confirmation. It erases records, time and receipt metadata on this device, keeps the name and tracking choice, and does not turn off Shortcuts automations or delete exported backups.
Records are per device, with no app-operated iCloud sync. See the Privacy Policy and Terms of Use.